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Support Policy

GIS Support Resources

Getting Started Guides

We provide Getting Started Guides for most of our software packages. The guides are self contained, lab-style walkthroughs referencing specific sample data files that are included with the guide installer. To download the Getting Started Guide for a particular product, please visit the Downloads page for that product.


We offer monthly webinars on a variety of topics related to our software tools, see our upcoming schedule.

You may also view previously held webinar sessions.

Global Mapper Resources

Additional resources are available for Global Mapper users:

The Global Mapper Forum
The Global Mapper FAQ

Ask an Expert

Our technical team has accumulated a tremendous degree of knowledge relating to GIS, mapping, GPS, geodesy, coordinate systems, and spatial data formats. Please contact us with any question you may have - an enrollment in an Annual Support and Update Subscription program for a product is not mandatory for quick "ask an expert" questions. However, we reserve the right to determine what constitutes a bonafide technical support request. Generally speaking, "ask an expert" requests can be answered immediately by our support team without looking into a problem in depth.

Ask an Expert!