Frequently Asked Questions

Dongle licenses are version specific, and must be updated to be compatible with each new release of the software. For example, if your dongle license is for Global Mapper v25 and you have Global Mapper v25.1 installed on the workstation the USB dongle will not license the application. To upgrade a dongle license to the current, supported version of Global Mapper contact orders@bluemarblegeo.com.

If you have placed an order to upgrade your dongle license, and have not received order confirmation or license update instructions, or are receiving an error message when applying and update, please contact authorize@bluemarblegeo.com with your order number.

If this is a new dongle license, and you have never used a HASP USB dongle license on the machine, you may need to manually install the HASP drivers. On most systems these will install when the USB Dongle license is first plugged in. The HASP drivers are also available for download here: http://www.bluemarblegeo.com/downloads/licensing/HASP_Drivers.zip.

That depends on your license type. Remote desktop access is only supported through a floating, or network license. Single User and Dongle licenses do not support remote desktop access. For more information, contact orders@bluemarblegeo.com.

First, be sure you have the installation files for the correct version on your new computer. To move a single user license from one machine to another, you will need to go through a license removal verification process on the old machine to free up an activation against your order before you can license another machine. In order to get the Global Mapper License Removal verification, open Global Mapper on the machine you wish to remove the license from.

Go to Help, and then select Release/Remove from the drop down menu. Once completed this action will replace the license file on that computer with a removal code, and copy this code to your computer's clip board - depending on your set up, the removal confirmation will be sent to Blue Marble licensing servers and you will then be able to use your order number to register the application on the new computer*.

To activate the license, enter your full order number (ie; 123456-ABCDEFG ) in the field at the top of the radio options and then click 'Register Me!' On the next screen fill out the registration information, and click 'Activate via Internet'. This will contact the Blue Marble license servers and automatically authorize your installation of Global Mapper and start the application.

*If the old computer is offline or the removal confirmation does not automatically complete for some reason, the removal code will be contained in a file named 'GlobalMapper.lic_removed' in the following directory location for most computers: C:\ProgramData\GlobalMapper\GlobalMapperXX. You can send the removal code or the 'GlobalMapper.lic_removed' file to authorize@bluemarblegeo.com.

For more information on Global Mapper license types, and licensing support please see the Global Mapper Licensing Policy.

We do offer a discount to academic intuitions and those that are verifiably students who will not be using Global Mapper for commercial purposes. Contact us at orders@bluemarblegeo.com for information on how to obtain this discount.

First, make sure that you have the proper version of Global Mapper or Geographic Calculator installed that your dongle is written for. If you're not sure of the version your dongle is for, please contact our sales department at authorize@bluemarblegeo.com.

If you have the correct version installed, the next step would be to make sure you have the dongle drivers installed on the computer you're plugging the dongle into. These drivers can be downloaded from the link below:

HASP Drivers

All data exports use the current view projection to export data in. The current view projection can be modified on the Projection tab of the Configuration dialog. You can access the Configuration dialog either from the toolbar or under the Tools menu.

Typically, for a local grid projection where you know the latitude and longitude of at least one point in the grid coordinate system, you simply setup a new projection using either the Orthographic or Transverse Mercator projection system.

When setting up the projection set the Central Meridian and Origin Latitude to the lat/lon of the known point and set the False Easting and False Northing parameters to the grid coordinates of your known point. Finally, make sure to select the proper units for your grid system.

Yes, you can use the Digitizer tool to draw new features on top of loaded data. You can also edit existing features with this tool. New and edited features can be exported to new vector files in any of the supported vector formats, such as Shapefiles and DXF.

To drape raster imagery over gridded elevation data, first load the elevation data, then the raster data. Open the Overlay Control Center (found on the toolbar and under the Tools menu), highlight the raster image(s) you want to drape, and select the Options button. Select the Texture Map option on the Display tab and press OK. The raster image(s) should now be draped over the elevation data and shaded. Note that you will have to have hill shading enabled in order to see any difference (this is the rightmost button on the toolbar).

To remove the collar from USGS DRGs, open the Overlay Control Center (found on the toolbar and under the Tools menu), highlight the DRG(s) that you want to remove the collar from, and select the Options button. Go to the Cropping tab of the dialog that appears and select the Automatically Crop DRG-style Collar option and press OK. The collar should now be removed from the selected DRG(s).

If for some reason the collar was not correctly removed, you may need to specify the collar bounds manually. To do this, press the Options button again and go to the Cropping tab and manually specify a boundary to crop the collar to.

The problem of an extra border around exported DRGs that have had the collar removed is caused by the fact that DRG Quads are NOT rectangular in the UTM projection after their collar has been removed. Rather, they are aligned on lat/lon grid boundaries, which makes them a little bit skewed when viewed in a UTM projection. Because the base TIFF and JPG formats only support rectangular images, something must be used to fill in the areas around the quad such that the data fills a rectangle. This extra fill causes the border to appear.

One workaround for this problem is to reproject the images to Geographic before exporting them to a new file. This way the quads will be rectangular and you won't have the extra border around the data. You can change the projection for viewing and exporting the data by using the Projection tab on the Tools->Configuration dialog. See the earlier FAQ question for more details.

Another option is to use a format that supports transparency, like PNG or 24-bit RGB GeoTIFF, when doing your export, thus allowing Global Mapper to mark those border pixels as transparent on export. Note however that not all applications can handle image files with built-in transparency.

If the collar surrounding your imagery files is either black or white (or very close to one of those colors), you can use either the Darken or Lighten blend mode functionality in Global Mapper to remove the collars. To setup the blend modes, open the Overlay Control Center (found on the toolbar and under the Tools menu), highlight the imagery layers that you want to remove the collar from, and select the Options button.

If the color is black, select the Lighten blend mode from the Blend Mode drop-down list. If the collar color is white, select the Darken blend mode. Then press OK. Finally, you'll also need to set the background color of the Global Mapper view to be either black or white to match the collar color so that the non-overlapping regions aren't affected. You can change the background color under the View menu.

You can treat any attribute/value pair associated with any vector feature (like point features) as either a link to a file on your local computer or a link to a web site. So to add a link, just create an attribute/value pair for the feature by first selecting the Feature Info tool, then clicking on the point feature, then pressing the Edit Feature button to bring up the edit dialog. On the edit dialog, add an attribute with a value that is either the filename or full URL to the web site, then press OK to return to the Feature Info dialog. Then, simply right click on the attribute/value pair in the Feature Info dialog and select the appropriate option from the popup menu to either open the value as a file or as a web link. If you already have the attributes assigned, there is of course no need to add them.

Select the New Point tool from the toolbar and click at the location of the map where you would like to place the text. In the resulting Modify Feature Info dialog box, type the text you would like to add in the Name field and choose Text from the Feature Type drop down list.

To crop imagery to an area feature or polygon on export either load the file containing the area feature or draw it using the Digitizer or Measure Tool. Then, select the area feature with the Digitizer Tool, and go to File->Export Raster and select the appropriate export format. The Export Bounds tab of the export options dialog that appears will have an option at the bottom to "Crop to Selected Area". Select this option and the export will be cropped to the selected area.

It is important to note that if you are exporting to an image format like JPG, GeoTIFF, or ECW, the resultant image will still be rectangular. The areas outside the selected crop area will be filled in with the currently selected background color. You can change the background color under the View menu.

Use the Ctrl+L shortcut key to copy the current cursor coordinate string to the clipboard. Once in the clipboard, it can be pasted into any location that accepts text using the Paste command, usually associated with the Ctrl+V shortcut.

You will need to use the keyboard to zoom and pan around while using the Measure Tool. Switching tools will cause the measurement to be canceled. The arrow keys allow you to pan around and the Page Up/Page Down keys allow you to zoom in and out. You can also click and hold the middle mouse button to drag the map around.

In Global Mapper you can rectify (georeference) any imagery, regardless of whether it has a world file. If you try to load imagery files with no positioning information, you will be prompted to rectify the image. You can also use the File->Rectify (Georeference) Imagery menu command to force the image to be rectified.

After the required online data is displayed on in the map window, click the File menu and choose Export > Export Raster/Image Format. In the Export Options dialog box, make sure the Export Bounds settings match the geographic coverage requirements.

Leaving the default All Loaded Data may result in an extremely large file and significantly increase processing time. After the export process is complete, close the connection to the online data in the Overlay Control Center and import the previously exported file.

First load the elevation data that you wish to get the elevations from. Then use the File->Import Generic ASCII Text File(s) menu command to load a text file with a list of coordinates. Finally, use the File->Export Vector Data->Export Simple ASCII Text File menu command and make sure that the "Export Elevations for Each Vertex" option is checked.

This should generate a new file with the coordinates and the elevation for each point in your original coordinate list. You can also do this using the scripting language documented at /knowledgebase/global-mapper/ScriptReference.html.

First, load the file(s) containing the contours and/or 3D points of interest into Global Mapper using either the File->Open Data File or File->Open Generic ASCII Text File menu command, depending on which is appropriate for the type of data that you are loading. Then, open the Overlay Control Center (under the Tools menu or press Alt+C) and select the layer(s) from which you want to generate the elevation grid. Finally, right click and select the Create Elevation Grid from 3D Vector Data option on the menu that pops up and away you go!

You can do this using the blend mode functionality accessible from the Overlay Control Center. First, load the three TIFF files containing the separate color channels. Then, open the Overlay Control Center (under the Tools menu or press Alt+C) and select the layer containing the red colors. Press the Options button and on the Display tab change the Blend Mode selection to Keep Red, then press OK. Repeat this for the blue and green layers (selecting the Keep Blue and Keep Green blend modes respectively).

After doing that you should have a color image in the main view area, but it may still be hard to see. To improve that, select all three of the layers and press Options, then enable the Auto-Adjust Contrast setting and press OK. In many cases this will generate a very the 'true color' results can then be saved to a single full-color image using the GeoTIFF, BIL/BIP/BSQ or JPG raster export options.

If the feature was recently deleted, use CTRL + Z to undo your last actions. Another option is to use the Ctrl+Shift+D keyboard shortcut to toggle the display of deleted features. Then, select the required feature with the Digitizer tool, right-click on the map, and choose 'Undelete' to restore the feature to its original state.

Global Mapper mosaics raster data by exporting it into a single file. First, load all the image tiles into Global Mapper. Then, go to File > Export > Raster and select the file type you want to have the exported image be in. Once exported, Global Mapper will export one large image from those individual tiles.

Yes, we offer trial licenses for both applications. For Global Mapper, evaluation licenses can be requested directly through the Global Mapper registration interface. When you start the application, it will open a registration dialogue. You can select the last option to 'Request a 2-Week Trial License' to automatically activate via the internet, or use the form to send in an email with the necessary information to receive a license via email.

For Geographic Calculator evaluation licenses can be requested directly through the Geographic Calculator application. On the computer that you wish the license to be written for, please open the Geographic Calculator application and go to Help > License Manager and click on the License Wizard button.

From the License Wizard dialogue you may procure an evaluation license by selecting the option 'Request Trial License via Internet' and click Next. On the next screen, you will need to fill out all of the required information (fields labeled in red). Once all required fields have been filled in, click Activate.

There are 2 different types of "meters" being used in this scenario. The Measure Tool always calculates accurate distances along the surface of the ellipsoid and is not affected by any distortion caused by a projection system, like Mercator.

When you use a projection system, like UTM or Mercator, it projects coordinates from the 3D surface of the earth to a 2D plane in some linear units (like meters). However, because any projection from an ellipsoidal surface to a 2D plane must have some sort of inaccuracies, the linear values reported in that system cannot be 100% accurate. For a projection like UTM the difference from ground truth is quite small so long as you are within or near the UTM zone. The Mercator projection on the other hand is quite accurate in the Y-direction Mercator meters relative to ground truth regardless of location, but the reported Mercator meters in the X direction will be significantly stretched as you get far from the equator, so that the reported distance in meters by using the Mercator projection will be several times greater than what the actual ground truth distance is. You can get the approximate degree of error in the Mercator meters X value by calculating 1 / cos( latitude ). At a latitude of 70N this means that each Mercator "meter" really corresponds to about 0.34 meters on the ground.

The Global Mapper desktop application is developed for use on a Windows PC. Blue Marble does not officially support the use of Windows emulators to run Global Mapper. Many Global Mapper users have had success licensing and using the Global Mapper application on a Windows emulator (such as Parallels or WINE) by configuring the emulator to produce a stable Machine ID. Depending on what processes and tools are used in the application, Global Mapper users who run the application on a machine with macOS may enjoy greater application stability using Apple's Boot Camp for Windows, which runs Windows as the native operating system.

If you have any questions about supported system configurations please contact Blue Marble Application support at geohelp@bluemarblegeo.com.

Yes, you can load and export LAS/LAZ files in Global Mapper without the optional Global Mapper Pro. Global Mapper Pro will allow you to Auto-classify your point clouds, take advantage of faster grid creation from point cloud data, apply color from imagery to Lidar data, and to reclassify and filter Lidar data on the fly. Numerous advanced and time saving Lidar data management options are available in Global Mapper Pro.

You may need to update your Graphics drivers in order to take full advantage of the 3D viewer in Global Mapper. For instructions on getting automatic or recommended driver updates through Windows, please click on the link below:
Automatically get recommended drivers and updates for your hardware - Windows Help

You may also check the video card manufacturer's website for driver updates.

There are no limitations or copyright restrictions on new data files created by Global Mapper other than those imposed by the original provider of the data used to create the new files. You are free to use any derivative data products created with Global Mapper for any purpose, both commercial and non-commercial, without the need to reference Global Mapper or obtain permission from Global Mapper Software LLC. We would of course appreciate a citation, but it is not required.

Yes. Users can follow various short tutorials on YouTube and reference a comprehensive knowledge base for the application to help them get started on specific workflows. In addition, Blue Marble offers extensive geodesy training to help users at all levels understand the geodetic principles the software uses in its calculations.

Yes. Geographic Calculator supports the largest assortment of global coordinate systems and datum transforms, as well as country and region-specific systems and transformations. This support includes existing and future datum transformations defined by the United States National Geodetic Survey, like NADCON5 and the six unique NAD83 based realizations used in the last 40 years.

Yes. Although spreadsheet-style operations are not typical for positional data in visual GIS, Geographic Calculator supports the display and conversion of tabular numeric in a flexible and powerful interface, like Microsoft Excel. Geographic Calculator’s spreadsheet interface enables users to efficiently work with coordinate position data using an industry-standard geodetic engine and coordinate reference system library.

Yes. Single-point numeric coordinate conversions in Geographic Calculator provide the simplest means of verifying the accuracy of control points. The interactive conversion report provides all the parameter details needed to verify and reproduce a coordinate transformation in Geographic Calculator or another geospatial software application.

Yes. Geographic Calculator supports approximately 30 popular raster and vector data types from GIS and CAD applications. Read more in the knowledge base.

Yes. Users can customize their local geodetic database with custom coordinate systems and transformations, using any custom parameters needed to define them, like ellipsoids, datums, specific datum transformations, and more.

Use your existing Blue Marble website credentials to log in to the Online Classroom. If you do not have a Blue Marble account, you may register for free here.

Premium courses are more advanced courses designed to teach a particular concept or tool within the software. These courses cost $100 per user. Users are provided full access to the course material for one year.

Completing a Premium course will earn you an individualized certificate of completion at the end of the course.

Click the “Take this Course” button associated with the course. This will add the course to your cart for purchase.

1. After purchase, find your paid receipt in your email. Under the course name will be a “Claim Code” (or list of codes if more than one seat was purchased). Each code will work once to allow one user access to only the specified purchased course.
2. The intended user of the course needs to log into their individual Blue Marble account at https://training.bluemarblegeo.com/
3. After login, the user can redeem an individual Claim Code at this page.
   1. The user must be logged in to their individual Blue Marble account.
   2. Whichever account you are logged into will receive the course access. You cannot transfer course access to another user.
   3. Upon login, you might be redirected to your profile; if that happens, just return to the course redemption link.
4. After submitting the claim code, the course will be added to your Blue Marble Online Classroom account. Individual users can access their registered courses on their profile page.

The individual users will need to each create their own free BMG website account to use the Online Classroom.

For Premium courses: after adding a course to your cart, you can edit the quantity of licenses to purchase enough seats for all of the individuals. After purchase, distribute a claim code to each individual so they can add the course to their Online Classroom.

The required software is noted on the introductory page of each course. The courses are designed to reflect the most recent version of each software. If you have questions about licensing, upgrading, or requesting a trial, contact orders@bluemarblegeo.com.

If you have any questions on the software or course material, please reach out to our technical support team at geohelp@bluemarblegeo.com.

The schedule of upcoming classes including Global Mapper Training, Lidar Training, and Applied Geodesy with Geographic Calculator can be found here.

Yes, there is a fee for all instructor-led training classes provided by Blue Marble Geographics. The cost depends on the class.

Yes, the Global Mapper Training class is designed for beginners, and anyone wanting to better understand the full capability of Global Mapper.

Online instructor-led courses are delivered through the GoToMeeting online meeting platform. The instructor shares their screen to show information and the software interface as they walk through step-by-step exercises with class participants following along. The workflows shown in the class are also provided in a complimentary handout in PDF format.

Instructor-led training classes hosted online require an internet connection and a licensed version of the Blue Marble software (Global Mapper Pro or Geographic Calculator). Temporary licenses are provided for instructor-led training classes. In order to better navigate the program, a mouse is recommended, and if available many participants benefit from the use of two or more monitor screens.

For in-person instructor-led training classes, a Windows-based laptop, on which the appropriate software has been installed, is required. Note that Blue Marble Geographics is unable to provide laptops for training attendees. Temporary licenses for the software will be provided by the instructor in the weeks leading up to the class. A mouse is recommended to better navigate the software during hands-on workflows.

Customized training from Blue Marble is provided upon request. For more information and a quote, please complete the online request form.